An AI phone agent for your Shopify store
Most stores can't answer the phone — there's no one free at 2pm, let alone 2am. Yet the customers who call are your most motivated: they're mid-purchase, or they have a problem worth a phone call. rezlo gives your store a real phone number that an AI agent answers every hour of every day, speaking from your actual catalog and policies.
What callers experience
- The phone is answered immediately with your greeting, in a natural voice.
- Answers come in a couple of seconds — and callers can interrupt mid-sentence, like talking to a person, and the agent stops and listens.
- Product, shipping, and returns questions are answered from your store's real data — the same knowledge your chat widget uses, always in sync.
- For order changes, refunds, or anything sensitive, the agent collects the order number and a way to reach the caller, and your team follows up — the caller is never stonewalled.
Keep the number your customers already know
You don't have to change anything public. Forward your existing business line to your rezlo number and customers keep dialing the number printed on their invoices — the AI simply starts picking up.
Why it's different from other voice tools
Standalone voice bots come with metered per-minute bills or price floors in the hundreds per month — and they don't include a chat widget, so you end up training two systems. rezlo's phone agent and chat widget share one brain: configure once, both channels answer identically, and every plan is a flat monthly price that includes the phone line — starting at $7.99.
Under your control, like everything in rezlo
- Pick the voice and write the greeting.
- Every call is transcribed into your inbox alongside your chats.
- The agent never invents prices or policies — when it doesn't know, it says so.
- Pause the phone line any time.